Principal Partner

SHAPE is back for 2023. 

And this year's conference will be bigger than ever with business success leading the program.

The recruitment and staffing industry is back in business and powering forward.

Importantly, our industry will have a huge impact in shaping the future of our nations. The stage is set for recruiters to step-up and impact positive change, and at SHAPE '23 we will bring our conference community together once again to define our positive business future.  

Join recruitment and staffing's thought leaders, decision makers, and trailblazers on tropical Hamilton Island from 29 - 31 August for two and a half days of industry insights, thought provoking presentations and powerful conversations. Define the future of your leadership, your team, and your business and join us in shaping tomorrow's talent landscape.


Key Conference Details

Event Date:
Tuesday 29 – Thursday 31 August 2023

Event Venue: Hamilton Island Conference Centre - Whitsundays QLD 

Tuesday 29 August
5.30pm - 8.30pm Shape Welcome Event - Dinner on the Deck

Wednesday 30 August
8.30am - 5.30pm Full Day Conference Program
7.00pm - 11.00pm Oceanside Party Dinner

Thursday 31 August
8.30am - 5.00pm Full Day Conference Program
6.30pm - 10.30pm Wrap Party - Hamilton Island Street Festival

Watch the highlights from our 2022 SHAPE Conference in Hobart.

VENUE and accommodation

Hamilton Island

In the heart of the Great Barrier Reef, with it's unforgettable natural scenery, a thriving local community, and a seemingly endless selection of things to do and see, Hamilton Island is so much more than just a popular tourist destination.

With its idyllic location in the heart of the Whitsundays, Hamilton Island is a perfect base for exploring the Great Barrier Reef and Whitehaven Beach. It also boasts renowned bars and restaurants, a wide range of accommodation options, a huge selection of activities, and some striking contemporary landmarks, including the iconic Hamilton Island Yacht Club and Hamilton Island Golf Club.

Conference Venue - Hamilton Island Conference Centre

The Hamilton Island Conference Centre is located directly behind the Reef View Hotel - with a walkway providing easy access for delegates.

Accommodation - Reef View Hotel

12 Resort Dr, Hamilton Island QLD 4803

Spacious, comfortable and with most rooms boasting incredible sea views, the Reef View Hotel is a perfect option for your Conference experience. All of the Reef View Hotel rooms overlook Catseye Beach or tropical gardens and are central to all conference venues. Each room is superbly furnished with twin queen sized beds and lounge area with large balcony. The bathroom is fitted with a bath, separate shower and twin vanities.

Click here to see options and to book.

Should you wish to stay at one of Hamilton Island’s other properties such as Palm BungalowsBeach ClubqualiaHoliday Homes and the Yacht Club Villas please contact our Groups Reservations Department on groups@hamiltonisland.com.au or 1300 963 877.


Event MC - Andrew Klein 

Andrew is one of Australia’s leading Professional Conference MCs and a Pitching & Presentation Skills speaker, trainer and writer, working on conferences around the Asia-Pacific region as well as the US and South Africa.

A former corporate lawyer, Andrew quit the law in the late 90’s due to a medical condition called ‘extreme boredom’ before starting up his own business as a corporate trainer and speaker.

Over the past 25 years Andrew has become one of this country’s most engaged Conference MCs and interviewers and brings his casual yet corporate style to all proceedings. He is well-known on the conference circuit for his revealing speaker introductions, his improvisational skills and ability to adapt to different audiences.

Dr Jemma King

Dr Jemma King is a stress, sleep and recovery expert with a PhD in Human Behaviour. She is a Fellow at the UQ School of Psychology and conducts research on the impact of psychophysiological factors on cognitive and behavioural performance, specifically in the areas of stress, sleep, recovery protocols, biometrics and emotional intelligence. 

Jemma works as a specialist external advisor to McKinsey & Co and has consulted with the Australian Defence Force, the Centre for Australian Army Leadership, the Australian Institute of Sport, and the Australian Olympic Swim Team. She has developed a pre-deployment biopsychosocial 'Performance Optimization Program' for Special Operations Command that has effectively displayed measurable improvements in behavioral and performance-based outcomes. Jemma helped the Australian Olympic Swim team and athletes from the Australian Institute of Sport achieve success at the Tokyo Olympics.  

Other interesting info: she was a fashion model, a stunt double on Police Academy 7 and managed a nightclub in Moscow during the fall of the Communist Regime (and therefore speaks Russian – very poorly), she has lived in Korea, Europe, and Canada.

Ben Darwin

Ben established GAIN LINE Analytics after more than a decade of involvement in professional sport. As a player, Ben represented the ACT Brumbies in Super Rugby and played at international level for the Wallabies. Ben has considerable experience in coaching, player development and analysis. This includes a variety of coaching and performance analysis positions with the Western Force, Melbourne Rebels and in Japan with NTT Shining Arcs and Suntory Sungoliath. 

Driven by a desire to introduce a greater degree of empirical analysis into professional sport, Ben started GAIN LINE Analytics in 2013. As a hands-on founder, Ben is involved at every level of the business, whether it be developing predictive models, presenting research findings or consulting with clients. 

Through real world examples from the sporting and business world, Ben takes the audience through the concepts, impacts and benefits of Cohesion within teams and organisations.

Michael McQueen 

Michael McQueen is a multi-award winning speaker, trend forecaster and bestselling author of nine books. 

With clients including KPMG, Pepsi and Cisco, he has helped some of the world’s most successful brands navigate disruption and maintain momentum. 

Michael is a regular commentator on TV and radio and his work has been featured in publications ranging from the UK Daily Mail to Medium.com and the Huffington Post. In addition, Michael is a familiar face in the international conference circuit having shared the stage with the likes of Bill Gates, Dr. John Maxwell and Apple co-founder Steve Wozniak. 

Michael has spoken to over 500,000 people across 5 continents since 2004 and is known for his engaging, entertaining and practical conference presentations. Having been recently named Australia’s Keynote Speaker of the Year, Michael was inducted into the Professional Speakers Hall of Fame. 

Yvonne Kelly 

Yvonne Kelly is the CEO & Co-Founder of Glow Up Careers, an award winning Social Enterprise and recently a finalist in the Telstra Business Awards. Glow Up's mission is to "Empower everyone to have the career of their dreams no matter who they are or where they are from”. Over 25 years across a successful international career in the recruitment industry, helped her build a passion for inclusion and giving everyone the opportunity to find meaningful work. 

Yvonne is committed to spreading awareness and promoting the inclusion of refugees and people from other marginalised communities. She has spoken at a variety of events, including Microsoft, KPMG, Virgin Unite and The Social Good Summit Australia. 

Through her social enterprise work, Yvonne has helped people chase their work dreams across the world, partnering with UNHCR, HOST International, the Social Enterprise World Forum and beyond. 

Yvonne’s vision is driven through advocating for more open, transparent, and inclusive workplaces, breaking down hiring barriers, and helping organisations harness the power of diversity.

Yaser Naseri 

Yaser is a former refugee, survivor, and advocate dedicated to improving the lives of refugees in Australia. He arrived in Australia in 2014, started from scratch to study English, and ultimately earned a Business degree from the University of Sydney. Yaser currently serves as Marketing Activation Lead at a division of Wesfarmers. 

In addition to his daily work, Yaser is an inspiring speaker, sharing his story of survival, resilience, and the challenges faced by refugees seeking employment in Australia. He believes in the potential of refugees to become leaders and encourages corporations to hire more refugees. 

As one of the Refugee Council of Australia's ambassadors, Yaser is committed to spreading awareness and promoting the inclusion of refugees. He has spoken at a variety of events, including Microsoft, KPMG, Virgin Unite, Glow Up Career, and Social Good Summit Australia. 

Yaser's vision is to empower more skilled refugees to become tomorrow's leaders in Australia and beyond.

Marisa Fong 

Marisa Fong and business partner Wynnis Armour founded Madison Recruitment in 1998, with the company growing to become the largest, privately owned recruitment company in NZ. Acquired by a publicly listed company in late 2013, the multi-million dollar acquisition deal set a precedent for the industry. Marisa now runs her own angel investment portfolio and has been a Trustee and Director on a variety of Boards.

Marisa is also an Executive Judge for the Kiwibank New Zealander of the Year and was inducted into the New Zealand Hall of Fame for Women Entrepreneurs in 2020. 

She served as President for the NZ Chapter of Entrepreneurs Organisation, also a member of NZ Asian Leaders, Global Women, Institute of Directors, Co of Women and associate member of Flying Kiwi Angels. 

She has been a mentor for First Foundation (supporting disadvantaged scholars through tertiary education). She has recently joined Advisory Works; a company supporting business owners with Strategy and Execution as well as guiding them on their succession journey to a managed exit. Marisa also mentors and coaches women on leadership and building innate confidence.

Robert van Stokrom FRCSA (Life) 

Robert first spent 23 years in the pharmaceutical industry in technical, manufacturing, and logistics roles in senior Executive positions. This saw him working for Multinationals in the U.S., Europe, China, and the Asia region. Robert then moved to manage businesses in Recruitment before acquiring DFP. As the CEO of DFP for 18 years, he grew the business from 3 to 16 offices nationally through organic expansion and completing 8 acquisitions. Under Robert's Leadership DFP won several industry awards which is well recognised for its unique culture, innovative adoption of technology, client retention and candidate care. After the consolidation of further acquisitions, the business was acquired by Will International, a major Japanese listed HR firm. Robert left DFP in 2022 after successfully completing the earn out requirements as CEO. 

Robert was the National President of the RCSA, and a Board Director for 10 years. Robert has also served as local Government councillor for the city of Knox, he is a Fellow of the Australian Institute of Management and a Certified Professional of AHRI, and a Fellow (life) of the RCSA. Robert is also a Life Member of VCCI (Victorian Chamber of Commerce and Industry) after serving on the Board for 10 years and chairing the Melbourne Chamber of Commerce. 

After the completion of a successful earn out Robert left DFP to pursue an advisory and coaching career through his new company Redgum Advisory. 

Robert is focused on Executive Coaching, including how to be the best leader, preparing your business for sale, or how to grow through acquisition. Robert has specific expertise in coaching successful leaders to perform at their peak, he shows what to focus on and what to ignore. Robert, in his many years in senior executive roles, has learnt the hard lessons on how to lead effectively, and how to acquire and how to divest for the best outcome.

Dr Agustin Chevez 

As an Architect and researcher, Dr Agustin Chevez has dedicated his career to understanding the notion of work and uncovering environments that best support our working lives. Agustin’s interest in the relationship between people, space and technology saw him pursue a PhD on the evolution of workplace architecture as a consequence of technology development. His work has been presented at various international forums and publications. As a sought-after thought leader and speaker, Agustin has delivered international keynotes and is a TEDx speaker. He has also contributed to workplace strategies in Australia, New Zealand, and Singapore. 

In The Pilgrim’s Guide to the Workplace, Agustin latest book, he explores the forgotten qualities of solitude, boredom, adversity, and absurdity as mechanisms to deliver innovation and create improved working environments. 

Agustin is the Workplace Lead at the Centre for the New Workforce and an Honorary Fellow at the Centre for Workplace Leadership at the University of Melbourne.

Thea O’Connor  

Thea O’Connor is a senior advisor on workplace wellbeing and productivity. She helps leaders, teams and individuals improve their workplace engagement and effectiveness through body intelligence and better health. 

Thea encourages employers to adopt a life-stage approached to worker wellbeing so that different stages of the life cycle, such as menopause, can be accommodated. She is the founder of menopause@work Asia Pacific, which helps workplaces become menopause-friendly through education, training, policies and tailored resources.

Eddie Betts  

Eddie Betts is a 350-game AFL player, he currently works in the AFL media with Fox Footy, part-time coaching at Geelong Football Club, Author of two children's books (and soon to be kids' TV series) and and autobiography. 

Eddie shares his personal story of growing up Aboriginal in Australia, and obstacles he faced in becoming a 350 AFL game player for the Carlton and Adelaide Football Clubs.

Eddie's story will inspire people - to reflect and challenge the way they think, see and feel about racism, whilst sharing his wonderful insights into leadership and team success.

Billie Atanasova  

Billie is an epidemiologist turned national sales manager who has spent half of her career in academia and public health and the other half in the corporate financial services sector. Being a devoted lifelong learner has resulted in Billie undertaking a PhD and exploring the link between mental and financial wellbeing of people who accessed their super savings during COVID. 

She has worked passionately with recruitment agencies for almost seven years and admires their continuous efforts to support the wellbeing of staff through various programs. Billie’s session at the conference will provide an awareness of how overall staff wellbeing is important in the world of work and why financial wellbeing is just as important as mental wellbeing. 

 Billie has a keen personal interest in wholistic wellness. She is fascinated by human behaviour and really wants to know your ‘money personality’. When Billie doesn’t have her head buried in an article, book or report for work or school, she is either outdoors running, walking or cycling, or indoors watching movies, documentaries or painting something on canvas.

Tony McGinn  

Tony founded his media business at age 22. Over 33 years under his leadership, the organisation grew to operate three businesses with 150 staff covering six offices across Australia, Europe and Asia. All three companies shared a common denominator; they were B2B sales-driven businesses. In 2007 Tony listed his group on the ASX via an IPO. Tony sold his business in 2016 and decided to 'step change' his life. 

 That change saw Tony launch The McGinn Partnership, a firm focused on fixing an age-old problem for business; the issue of productivity and accountability in Sales & Business Development. 

 A highly successful leader who built and ran a business group that thrived and expanded in the competitive media industry, Tony brings unique and new insights and practical, proven tools to Sales and Business Development challenges from his deep experience through the lens of the CEO.

Dr Catherine Ball  

Associate Professor, Dr Catherine Ball is a scientific futurist, speaker, advisor, author, founder, executive producer, executive director, company and director working across global projects where emerging technologies meet humanitarian, education and environmental needs. Catherine also likes to create businesses and champion movements, collaborate with peers, and advise game-changers. 

A sought-after voice across the start-up, futurist and tech world, Catherine works globally across a wide range of projects from creating documentaries and world leading conferences and events, to advising on the use of novel approaches (e.g. drones) across environmental and humanitarian projects. Catherine is a proponent of community engagement with STEM (Science, Technology, Engineering, and Mathematics), and likes to demystify emerging tech. 

Having been called a ‘social architect’, Catherine likes to connect people from different backgrounds across common themes. A champion of diversity and inclusion, Catherine believes we need points of difference to truly innovate and curate the changes we want to see in the world. Working to protect the natural environment and empowering all members of society through mutual education are core aspects of the projects Catherine chooses to spend her time and energy on.

Toby Ralph  

Toby Ralph is a global marketer, specialising in marketing communications, research, strategy and reviews, frequently with a political dimension. He has run advertising agencies, controlled or had input to $1bn in communications campaigns and sits on a range of small boards. He has worked on around fifty elections across three continents, including all federal campaigns for Australia’s second longest serving Prime Minister, John Howard. Internationally he has worked on democracy-related issues in Malawi, Zimbabwe, Afghanistan, Papua New Guinea, Angola and Cambodia, and commercially in dozens of countries. 

He has significant experience with giving practical advice, particularly in relation to strategy, advertising, PR, politics, research and communications. Clients have included Presidents, Prime Ministers, Governments and the United Nations, for whom he has been a Special External Advisor. Toby has been published by Penguin/Random House (Ballots, Bullets and Kabulshit, an Afghan Election) and Oxford University Press (contributing a chapter to The Oxford Handbook of Taboo Words and Language.) as well as writing on politics and elections for numerous publications such as for The Saturday Telegraph, Crikey!, Meanjin, The Drum, Marketing, New Daily and On Line Opinion

Ronni Kahn AO  

Ronni Kahn AO is a social entrepreneur and founder and CEO of food rescue charity OzHarvest. Ronni is a passionate advocate and activist renowned for disrupting the food waste landscape in Australia. She appears regularly in national media, serves in an advisory capacity to government and is a sought after keynote speaker. 

Her mission to fight food waste and feed hungry people is supported by some of the world’s finest chefs. Ronni is an Officer of the Order of Australia (AO) and was named Australian Local Hero of the Year. Her journey is the subject of a feature film, Food Fighter and her memoir, A Repurposed Life, has recently been published. 

As the owner of a successful events company, throwing away huge volumes of leftover food at the end of the day came with the territory. But when Ronni Kahn hit midlife, she found herself no longer able to turn a blind eye to her food waste problem. Hand delivering the untouched food to homeless shelters around Sydney became her renegade solution. Little did she know that fixing her small problem at work would lead her to unlock a hidden purpose at the very core of her inner life. 

Now founder and CEO of the food rescue organisation OzHarvest, Ronni leads hundreds of staff and thousands of volunteers with the goal to nourish Australia. She serves in an advisory capacity to government and is an instrumental leader in changing federal laws to improve social justice and environmental policies. 

James Witcombe  

James is a Director at SMAART Recruitment where he has been since 2005. For the last seven years he has sat on the Vic/Tas Council of the RCSA looking after the portfolio of Pathways to Professionalism and more recently Networking & Celebration.

James will host the Experts Bar panel sessions at SHAPE 2023.  

Blake Thomson  

Blake Thomson has lived and breathed recruitment for most of his life. Growing up around his family’s nursing agency, finding new ways to help workers and employers find their perfect fit has been a lifelong passion. 

Backed by the tech brilliance of Co-Founder Sachin Nischal, Blake’s vision for a better world of individual fulfillment is well on its way to becoming a reality. Six years into the successful venture that is Entire OnHire, the most complete end-to-end staffing platform for on-hire agencies in Australia, Blake is excited to be representing the business’ latest innovation: Xeople. This brand-new platform is the bedrock on which the future of careers will be built. 

Blake lives in Melbourne with his wife, daughter and 2 cats. He enjoys playing basketball, video games and talking to new people about their definition of success. If you haven’t met Blake before, you can always spot him with his bright red car and even brighter blazers!  

Sue Healy FRCSA (Life)  

Sue is the Managing Director of the Talent Quarter Group (incorporating brands Talent Quarter TQ Care and Executive Quarter). Sue was the Founder and MD for 18 years of the brands of Staff & Executive Resources and HR Partners. She has held Executive General Management roles Chandler Macleod, & The Skilled Group, during which time she held the Exec General Manager role for the largest outsourced contract in the Southern Hemisphere, Defence Force Recruiting. 

Sue is currently a Non-Executive Director of Early Pay Limited (an ASX listed company) and The Field.Jobs. Sue has also held roles as Deputy Chair-/ Non exec Director—Ability Options, Non-Exec Director - Olympus Solutions, Advisory Board Member- Ccentric Group, Vice President & Director RCSA & Board Member Women in Management.  

Simon Lusted  

Simon Lusted is the Managing Director of Strategy, Product and AI at SEEK. Simon is responsible for the Asia Pacific and Americas operating business’ Strategy, Product and Artificial Intelligence teams. Simon brings to this role his previous experience as Group Strategy Director, and he serves on the board of several of SEEK’s strategic minority investments. 

Prior to joining SEEK, Simon worked in strategy roles at Telstra and A.T. Kearney. Simon also has over 10 years’ experience working extensively in online industries in Australia and the UK, including governments and start-ups. 

Simon holds an MBA from Melbourne Business School and a Bachelor of Business from Monash University majoring in Marketing.  

Khanh Pham  

Khanh Pham is the Regional Sales Director, APAC at Bullhorn. Khanh has over 12 years of experience working with business leaders in the recruitment industry. In that time, he has worked across the largest staffing markets across the world including the USA, UK, France, Benelux, and ANZ. 

 He is passionate about building strong relationships and helping clients transform their businesses through the power of technology. Outside of work, you'll find Khanh outdoors on his bike or at the beach.  

Clara McCarthy   

Clara McCarthy is a Regional Sales Leader for LinkedIn’s ANZ Search & Staffing business. She has over a decade of experience working with recruitment agencies across Australia & New Zealand, as well as in the UK and Ireland. She is a firm believer that the recruitment industry is uniquely placed to bring to life LinkedIn’s vision of creating economic opportunity for every member of the global workforce. Clara and her team are responsible for how recruitment agencies can plan, hire, and develop talent using data-led talent solutions and LinkedIn Learning. 

Clara is passionate about developing talent to unlock potential, develop skills and transform careers and as a co-founder of Australian Women in Recruitment she set about creating a community for the present and future female leaders the Australian Recruitment Industry. Outside of work Clara is an avid reader, podcast listener and traveller – and has never been known to shy away from a dancefloor.  

Tony Barnes   

Tony Barnes is an internationally experienced technology strategy and cybersecurity advisor, with more than 25 years of experience as a senior executive and non-executive director in critical industries including technology, software and cybersecurity.   

He advises boards and management teams on cyber risk and strategy, technology and cyber governance as well as cyber crisis readiness and response. Tony is an experienced provider of technology and cyber due diligence services to private equity, public and private companies undertaking M&A transactions, identifying risk and its impact on business value. 

Previously a Deloitte UK Fast50 and EMEA Fast500 public company CEO, Tony has undertaken leadership roles in broad business sectors including media, SaaS, software development, HR tech, business process outsourcing, electricity utilities and smart metering, Big4 consulting, cyber managed services, large-scale NFPs and start-ups. He has served as CEO of both public and private companies in Australia, UK and New Zealand and has served as a non-executive director of national critical infrastructure companies including a large electricity distribution network and a fibreoptic telecommunications network.  

Martin Herbst   

Martin is a tech leader with 20 years of experience launching and scaling SaaS, eCommerce, online classifieds and digital media businesses from start-up mode to highly profitable enterprises across the globe. 

 Adept in setting the long-term strategic vision and deploying go-to-market strategy by developing and scaling teams powered by an innovative, agile, customer-centric and commercially driven culture. After 15 years at Gumtree, Martin made the move to JobAdder with the purpose to make recruitment more efficient and joyful for everyone.  


Social Functions

All social functions are included in full Conference ticket costs, tickets for additional guests are available to purchase when booking conference tickets.

Welcome Event - Dinner on the Deck

Join us for bubbles and bites during sunset at the Dinner on the Deck Welcome Party!

Experience oceanside opulence and the magic sunset with drinks, oysters and canapes on the deck as we welcome you to Hamilton Island for SHAPE 2023.

Tuesday 29 August 5:30pm - 8:30pm

Venue: Hamilton Island Yacht Club 

Guest Tickets: $170.00 (AUD) plus GST

Oceanside Party Dinner

Get ready for a night of sumptuous seafood, live music and beach vibes at the Oceanside Party Dinner!

Hosted at the Beach Pavilion, elevate your senses with the ultimate waterside dining experience, full of surprises.

Wednesday 30 August 7.00pm - 11.00pm

Venue: Beach Pavilion

Dress Code: Your best tropical resort wear

Guest Tickets: $230.00 (AUD) plus GST

Wrap Party - Hamilton Island Street Festival

Savour the flavours and celebrate the beats at the Hamilton Island Street Festival Wrap Party!

Join the fun and raise a glass to SHAPE 2023 with new friends and old.

Thursday 31 August 6:30pm - 10:30pm

Venue: Front Street

Guest Tickets: $250.00 (AUD) plus GST

Pre & Post Activities

Hamilton Island Golf Club

Experience golf like never before on Hamilton Island, one of the most picturesque and stunning golf courses in Australia.

Take a swing at the 18-hole championship golf course, which has been designed to challenge players of all skill levels.

Whether you're a seasoned golfer or a beginner, a round of golf on Hamilton Island is an unforgettable experience that combines sport, nature, and relaxation in a truly unique way.

Book online here or call (07) 4948 9760

Subject to availability

Explore Group Tours

Explore Group offers unique experiences in amazing places. Enjoy your visit to the Whitsundays on board one of these cruise tour options pre or post attending the RCSA SHAPE Conference.

Half Day Tours
Hill Inlet Tour (8am – 12pm) - An intimate, half-day cruise visiting the remote Hill Inlet. Take a short guided bushwalk to the lookout for the ultimate views of iconic Whitehaven beach, and complete your experience with time to relax on the beach and take a dip in the crystal clear water.  

Snorkel Tour (12:30pm – 4:30pm) - Explore the world beneath the surface in the warm Whitsunday water on this half day snorkeling experience visiting secluded locations with the best fringing reef areas for snorkeling.  

Full Day Tour
Sail & Snorkel Tour - This full day cruise incorporates two of the Whitsunday Islands must see destinations and must do activities - relax on Whitehaven Beach and snorkel at Chalkies Beach. 

Event Details


Standard Rates 
 - Member - $2,999.00 (AUD) plus GST
 - Non Member - $4,199.00 (AUD) plus GST

Payment is required in full upon registration via credit card. 


Conference Cancellation Policy:

All cancellations must be made in writing to the RCSA Events team. Depending on when your cancellation is received, the below concessions will be made.

  • Up to 60 days prior to the event date - full registration fees will be refunded
  • Between 60 - 31 days prior – 50% cancellation fee will apply to registration fees paid*
  • Within 30 days - no refund on monies paid*

*Please note - you may transfer your registration to another person, at no additional cost, if you are unable to attend.

Should the RCSA be forced to cancel the Shape Conference, the following cancellation policy would apply to recoup a portion of non-refundable hard costs incurred. The RCSA will endeavour to reduce these costs as much as possible in the lead up to the event, however, by registering as an attendee, you are agreeing to the following maximum non-refundable fees:

  • Between 60 - 31 days prior – 20% cancellation fee will apply to registration fees paid
  • Within 30 days - 35% cancellation fee will apply to registration fees paid

For more information about RCSA's Covid Safe Policy, please view here.


RCSA acknowledges the traditional owners and ongoing custodians of the land in which this conference will be hosted, the Ngaro People of the Whitsundays. We pay our respect to all Aboriginal and Torres Strait Islander peoples and to their Elders past, present and emerging.


Jodie Radley - Head of Events & Learning 
0421 636 762


RCSA Members



Non Members