Amy Towers
Amy is a committed, curious and tenacious risk wrangler and work health and safety consultant. An advisor with more than 15 years’ experience working with clients to analyse, guide and improve their workplace compliance and productivity while reducing their litigation risk Amy is an incredible asset to the businesses she partners with.
Amy holds a Bachelor of Applied Science (OHS) from RMIT (2002) as well as post-graduate studies in Business Management (2008) and Communication & Organisation from the University of Queensland (2019). She has also completed Lead Auditor Training and attended the Thought Leaders Business School.
Kathryn Drake
Leading Health Path as the Principal Consultant is Kathryn, a distinguished professional in the field of injury management and return-to-work strategies.
With over a decade of experience in the Workers' Compensation industry, Kathryn has honed her expertise in managing complex, high-risk cases and developing effective return-to-work programs.
Her educational background includes a Bachelor of Prosthetics & Orthotics, Return to Work Coordinator Training, and a Certificate IV in Work Health & Safety, complementing her practical experience.
Kathryn is also a certified mental health first aid trainer, a qualification that allows her to provide mental health first aid training as a valuable service to Health Path clients.
Speaker Session
Operations Stage - 12:45pm - 1:15pm
Preparing for Mental Health Claims: Cost-Effective Strategies for Managing WHS Risks and Supporting On-Hire and Internal Teams
With mental health claims on the rise, recruiters face the dual challenge of managing compliance and supporting both their on-hire and internal workforce. In this focused, 30-minute session, Amy Towers and Kathryn Drake will provide actionable insights on preparing for mental health claims, managing costs, and implementing supportive measures for on-hire candidates and internal employees who disclose mental health conditions.
Key discussion points include:
1. Supporting On-Hire and Internal Workers Who Disclose Mental Health Conditions
- Best practices for responding to mental health disclosures to prevent escalation into formal claims, with a focus on WHS obligations.
- Guidance on implementing reasonable adjustments that comply with WHS laws while meeting both worker needs and organisational capabilities.
2. Preparing for Mental Health Claims: Minimising WHS and Litigation Risks
- Key policies and processes recruiters can adopt to reduce the risk of litigation under WHS laws.
- Proactive steps to ensure compliance and protect the business, including thorough documentation, regular assessments, and training tailored to support mental health.
3. Managing Costs Associated with Mental Health Claims
- Cost-effective strategies for mental health support programs that help mitigate claim numbers and expenses.
- Examples showing how preventative measures and reasonable adjustments can significantly reduce costs across on-hire and internal placements.
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